Terms of Service

Last updated: October 5, 2026

Agreement to Terms

By accessing or using the services provided by The Nonprofit Turnaround ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Services Description

The Nonprofit Turnaround provides strategic consulting services for nonprofit organizations, including but not limited to:

• Strategic planning and goal-setting (Clear Goals)
• Brand narrative and messaging development (Clear Words)
• Program impact measurement (Clear Impact)
• Fundraising strategy and donor development (Clear Giving)
• Jumpstart diagnostic sessions

Engagement Terms

Specific terms for consulting engagements, including scope, deliverables, timeline, and fees, will be outlined in a separate written agreement or proposal. These Terms of Service apply in addition to any engagement-specific agreements.

Payment Terms

Payment terms are specified in individual engagement agreements. For the Jumpstart session, payment is due prior to the scheduled session. For larger engagements, payment schedules will be outlined in the project agreement.

Intellectual Property

Upon full payment, clients receive ownership of deliverables created specifically for their organization. The Nonprofit Turnaround retains the right to use general methodologies, frameworks, and anonymized case studies for other clients and marketing purposes.

Confidentiality

We treat all client information as confidential and will not disclose sensitive organizational information to third parties without consent, except as required by law.

Limitation of Liability

Our services provide strategic guidance and recommendations. Results may vary based on implementation and factors outside our control. We are not liable for indirect, incidental, or consequential damages arising from the use of our services.

Client Responsibilities

Clients agree to:

• Provide accurate and timely information needed for the engagement
• Participate actively in scheduled sessions and reviews
• Make timely payments as agreed
• Designate appropriate decision-makers for project approvals

Termination

Either party may terminate an engagement with written notice. In the event of termination, payment is due for work completed up to the termination date.

Governing Law

These Terms of Service are governed by the laws of the United States. Any disputes will be resolved in accordance with standard business practices and, if necessary, through mediation or arbitration.

Contact

For questions about these Terms of Service, please contact us at:

Email: support@thenonprofitturnaround.com

Changes to Terms

We reserve the right to update these Terms of Service. Continued use of our services after changes constitutes acceptance of the updated terms.